Thousands of customers helped.
Agreements found in under 2 minutes.
£829 FCA average per agreement.
Why people are claiming against Ford Credit
If your Ford Credit agreement from 2007 to 2024 was affected by any of these, you could be eligible for a refund.
Check my agreementsYou do not need to use a claims management company to make your complaint. You can do this directly. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free.
Hidden commission
You didn’t know the dealer would get a commission for your deal.
Interest rate set by the dealer
They could set or adjust the interest rate on your deal.
Terms not explained
The terms, fees and charges weren’t made clear to you.
Pressure to sign
You felt pressurised to agree to the deal shown to you.
How it works
- 1
We find your agreements
A soft search of your credit file finds every car finance agreement since 2007, even if you’ve moved.
- 2
We take the wheel
Give us a few basic details. Within seconds your historic agreements are pulled together.
- 3
The real work begins
Consultation Claims complains to each lender for you, no win, no fee*. You don’t lift a finger.
Ford Credit at a glance
- Legal name
- FCE Bank plc
- FCA number
- 204469
- Part of
- Ford Motor Company
- Finances
- Ford, Jaguar and Land Rover (until 2009), Volvo (until about 2010), Mazda (until about 2008)
- FCA scheme
- Not challenging it
Checked 2 November 2026 against the FCA register, Companies House and the lender’s own website.
Ford Credit questions
My Ford Credit agreement is paid off. Does it count?
Yes. Ford Credit agreements from 6 April 2007 to 1 November 2024 count whether you’ve paid them off or are still paying.
Which cars did Ford Credit finance?
FCE Bank plc provides finance for Ford, Jaguar and Land Rover (until 2009), Volvo (until about 2010) and Mazda (until about 2008) cars, among others, through dealers across the UK.
Is Ford Credit challenging the FCA scheme?
No. The lenders challenging the scheme are CA Auto Finance, Mercedes-Benz Financial Services and Volkswagen Financial Services. Payouts under the scheme are paused for every lender until the challenges are decided, after the hearing from 16 February to 3 March 2027.
I’ve had a letter from Ford Credit. What does it mean?
Under the scheme, lenders have to tell people who have already complained whether they’re owed compensation: by 18 November 2026 for agreements from 1 April 2014 complained about by 30 June 2026, and by 18 January 2027 for older agreements complained about by 31 August 2026. If you’re told you’re not owed and you disagree, you can ask the lender to look again, then go to the Financial Ombudsman.
You do not need to use a claims management company to make your complaint. You can do this directly. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free. We may receive a fee for introducing you to a third party CMC or panel solicitor, this does not affect any compensation you may receive.